Privacy Policy

Last updated: September 22, 2026

This privacy policy describes how Jean-François Demers Photographie collects, uses, stores, and protects personal information when you use our website https://jfdemers.com.

We place great importance on the protection of your personal information and are committed to treating it in accordance with applicable personal information protection laws, including applicable Québec private sector legislation.

Cookies

Our site uses cookies necessary for the operation of the site and the management of the current session. These cookies may be used even when a user has not explicitly logged into an account. They are used, in particular, to maintain and manage the navigation session and to allow the normal functioning of certain site features.

We do not use tracking cookies for advertising or profiling purposes. We do not use Google Analytics on this site. Cookies used for purposes strictly necessary for the operation of the site are not used to track your browsing activities on other sites. You can configure your browser to block or delete certain cookies. However, disabling necessary cookies could affect the operation of certain site features.

Personal information we collect

Contact form

When you use our contact form, we collect the information you choose to provide us, including:

your name;
your email address;
the content of your message;
any other personal information that you voluntarily choose to include in your message.

This information is used to respond to your request, to communicate with you when necessary, and to follow up on your request.

Purchases made on the site

When you make a purchase on our site, we collect the information necessary for processing and shipping your order, including delivery information and the contact details necessary to execute the transaction. Information necessary for order execution may be stored on our servers to allow for processing, tracking, and order management.

We do not store credit card numbers or other sensitive payment information on our own servers. Payment processing is handled by Stripe, a third-party payment service provider. Payment information is transmitted directly to Stripe or processed through its services in accordance with their practices and privacy policies.

Use of personal information

Personal information collected may be used for the following purposes:

responding to requests submitted through the contact form;
processing and managing orders;
shipping purchased products;
communicating with customers regarding their orders or requests;
ensuring the security and proper functioning of the site;
complying with our legal and regulatory obligations;
preventing, detecting, or addressing fraudulent or unauthorized activities.

We limit the collection, use, and communication of personal information to what is necessary for the identified purposes or to what is otherwise permitted or required by law.

Communication to third parties

We do not sell or rent your personal information for commercial purposes. However, some information may be communicated to service providers when necessary to provide requested services or operate the website.

For example, Stripe may process the information necessary for payment processing when a purchase is made on our site.

Other technical service providers may also have access to certain information when necessary for hosting, maintenance, security, or the operation of the site. When we use service providers, we take reasonable measures to ensure that personal information is protected and used only for the purposes for which it was communicated.

Retention of personal information

We retain personal information only for the period necessary for the purposes for which it was collected, subject to applicable legal obligations.

Information related to orders may be retained for the period necessary for transaction management, customer service, record keeping, and compliance with legal or tax obligations. In Québec, this period is generally a minimum of six years.

Information transmitted through the contact form may be retained for the period necessary to respond to the request and ensure appropriate follow-up. Once the request is completed, the information is completely deleted after a period of 90 days.

Information security

We take reasonable and appropriate security measures to protect personal information from loss, theft, unauthorized access, disclosure, modification, or unauthorized use. The website uses the HTTPS protocol, which encrypts communications between your browser and the server.

Access to systems containing personal information is protected by secure authentication and login methods. Order information stored on our servers is protected by security measures appropriate to the nature of the information. We do not store credit card information or other sensitive payment information on our own servers.

Despite the measures in place, no method of transmission or electronic storage can guarantee absolute security.

Your rights

Subject to the conditions and exceptions provided by law, you may, in particular, request:

to know if we hold personal information about you;
to have access to your personal information;
to have inaccurate or incomplete personal information corrected;
to request the rectification or deletion of certain information when the law permits;
to know the purposes for which your personal information is used or communicated.

To exercise your rights or for any question concerning the protection of your personal information, you may communicate with the person responsible for the protection of personal information at the contact details indicated below.

Privacy incidents

We have implemented measures to prevent privacy incidents and to limit their consequences when an incident occurs. When a privacy incident involving personal information occurs, we take appropriate measures to assess the consequences, reduce the risks, and, where required by law, notify the affected individuals and the competent authorities.

Person responsible for the protection of personal information

The person responsible for the protection of personal information is:

Jean-François Demers
infos@jfdemers.com

You may communicate with this person for any question concerning this policy or to exercise your rights regarding your personal information.

Changes to this policy

We may modify this privacy policy when our practices, services, or applicable legal requirements change. The most recent version of the policy will be published on our website and its update date will be indicated at the beginning of the document. When the law requires, we will inform the affected individuals of the changes made to the policy.